As Manager of Technology Services, James oversees Pankow’s IT systems and infrastructure, overseeing day-to-day operations and long-term planning. He works closely with teams across the organization to align technology tools and services with business needs, while maintaining a strong focus on reliability, user support, and cybersecurity.

Since joining Pankow in 2021, James has contributed to several key improvements in the firm’s IT environment, including system upgrades, enterprise software planning, and cross-functional collaboration initiatives. His approach blends technical knowledge with practical support, ensuring the company’s technology foundation remains strong, reliable, and adaptable.

James holds a Bachelor’s degree in Applied Linguistics with a Specialization in Computing from UCLA. With over 15 years of experience in IT systems administration, training, and team leadership, he brings a steady and solutions-oriented perspective to his work. Prior to joining Pankow, he held IT roles in various industries, managing enterprise systems and supporting user success at all levels.

Fun Facts

I’ve always wanted to learn more languages since communicating across cultures is both necessary and fantastic.

Tokyo is my favorite place I’ve ever traveled to.

I use to be a swing dancer so long ago it feels like a past life.